FAQ

FAQ 

Where is ASP Jewelry made?


All ASP Jewelry pieces are designed and produced locally in New York City. We work closely with skilled jewelers and artisans to ensure the highest level of craftsmanship.

What materials do you use?


ASP Jewelry is crafted with all-natural, ethically sourced diamonds, precious metals, and carefully selected estate materials. Sustainability and longevity are central to our process.


What is the Backstage Collection?


The Backstage Collection is composed of curated vintage pieces. Each item is hand-selected for its character, history, and enduring style. By giving these pieces a new stage, ASP Jewelry extends their life and reduces the need for new production, aligning with our commitment to sustainability.


Are your diamonds conflict-free?


Yes. ASP Jewelry only works with suppliers who adhere to strict ethical sourcing standards, ensuring all diamonds are natural and responsibly mined.


Do you offer custom or bespoke designs?


Yes. We often collaborate with clients to reimagine heirloom jewelry or create one-of-a-kind pieces. Custom projects allow us to preserve personal history while introducing new design elements


Can I commission a redesign of my heirloom jewelry?


Absolutely. ASP Jewelry specializes in reworking heirloom pieces, transforming them into modern designs that maintain their sentimental value while making them wearable for everyday life.
How does ASP Jewelry approach sustainability?


Sustainability is at the core of ASP Jewelry. We prioritize ethically sourced diamonds, recycled precious metals, and estate materials. Our use of vintage pieces in the Backstage Collection reflects our belief in honoring existing resources, reducing waste, and creating jewelry with lasting meaning.


How should I care for my jewelry?


We recommend gentle cleaning with a soft cloth and mild soap. Avoid harsh chemicals, and store pieces separately to prevent scratching. For diamond and gold jewelry, professional cleaning once a year is ideal.


Do you offer repairs?


Yes. We stand behind the quality of Parlato Jewelry and offer repair services for our pieces. Please contact us directly for details.


What is your return policy?


Because each piece is made with care, we accept returns within 14 days of delivery on unworn, undamaged items. Custom, bespoke, and vintage pieces from the Backstage Collection are final sale.


Do you ship internationally?


Yes. ASP Jewelry ships worldwide and insures all packages for safe delivery. Shipping costs and times vary depending on location.
How long will it take to receive my order?


Most ASP Jewelry pieces are made to order. Please allow 4–6 weeks for production, plus shipping time. If you need something sooner, reach out and we’ll do our best to accommodate.


Is ASP Jewelry woman-owned?


Yes. ASPJewelry was founded and is independently owned by Allex, who brings her background in writing and storytelling into every design.